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Employee Engagement Terminology

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Employee Engagement Terminology
360022951314-Employee-Engagement-Terminology
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 Different words reference same meaning:

  • Admin / Licensed user / Owner
  • Donor / Employee / Associate
  • Events / Opportunity / Project
  • Organization / NPO / Nonprofit / Charity

 CyberGrants Terminology:

  • Admin (Administrator) – Licensed user of the CyberGrants internal tool
  • Limited License   -License user with limited capabilities
  • Donor – Non-licensed employee using the external site
  • Environments
    • Sandbox – testing/configuration environment.
      • Environment is always available, as all configuration must be completed in sandbox and published up to the live environment.
        • Publish = migration of configuration from sandbox to production
      • Recommendation: Test data in sandbox does not migrate up to production
    • Production – Live environment
      • Real transactions migrate down to sandbox
      • Production and Sandbox environment rarely are in complete sync
    • Staging Sandbox – development environment
      • Used for client QA/UAT of Data conversions
  • User Management
    • User Role – Admin role assigned for additional or to limit permissions to the internal tool
    • User Type – Admin role assigned to limit access to fields, proposals, etc.
    • User Group – Admin role assigned based on security and user type. The group is auto-assigned proving criteria is met.
  • Payments:
    • Paid – payment has been paid/fulfilled
    • Scheduled – payment has been scheduled (this allows payment to be payment batched)
    • Process – payment is being processed (mid pay-out)
    • Contingent – payment is waiting on some sort of action (removes payment from budget line)
    • Deferred – payment is in a holding state until later action
    • Void – payment has been voided (removes payment from budget line)

Employee Engagement Specific

  • Donor Role – Employee role assigned for additional permissions. May also be used to restrict programs
    • Event Management permissions
    • Proxy Access
  • EG (Employee Giving – old term) and EE (Employee Engagement – new term) – matching gift request, credit card transaction, payroll deduction, volunteer hours, etc… submitted by employees
    • VS Cash Grant – which is a grant submitted by a NPO for funding from client
  • NPO Portal – centralized site for the NPO/organization to confirm donation, view payments, create events, submit/review submitted grants, and update profile information
  • EG Request - submission of gift/hours/signup application into the system (also known as gifts)
  • EG Event – creation of an event into the system (also known as Opportunities)
  • ID - assigned reference number for everything in the system
    • Gift requests (Gift ID)
    • Grant requests (Request ID)
    • Organization profiles (Organization ID)
    • Fields (Field ID)
    • Applications (Proposal Type ID / EG Proposal Type ID)
    • Donation ID
    • Recurring ID ( EG deduction summary)
    • Rules (program, approvals, routing…)
  • Proposal Type/EG Proposal Type = Program
  • Disposition = status of a record
    • Transactions:
    • Gifts
      • Internal -  submitted by donor and record not yet saved/reviewed
      • Pending – record has not yet been fully evaluated
      • Paid – record has been paid/fulfilled (EE only)
      • Pending Rejection - Not used
      • Pending Review - Not typically used; gift is pending review while organization is (re)vetted
      • Process - Gifts that have been batched but haven’t been paid out yet (status between approved and paid)
      • Approved - Gifts that have been approved for payment
      • Rejected - Gifts that have been rejected; sometimes marked rejected because donor requested cancellation because of user error upon entry
  • Events:
    • Waitlisted – donor requested to attend event in a when opening available (EE sign-ups only)
    • Applied – donor requested to attend event once admin provides approval (EE sign-ups only)
    • Enrolled – donor enrolled/signed-up for an event (EE sign-ups only)
    • Completed – donor has attended event (EE sign-ups only)
    • Canceled – record has been cancelled
    • Open – event is ready for sign-up (EE events only)
    • Full – event is full, but does all waitlisted enrollments (EE events only)
    • Active – event is full and event does not allow waitlisted enrollments
  • Payroll
    • Active - Used for current, open, recurring payroll deductions
    • Canceled - Used for payroll deductions canceled by donor or on behalf of donor
    • Closed - Used for payroll deductions that have ended
  • Recurring Credit Card
    • Active - Used for current, open, recurring credit card donations
    • Canceled - Used for recurring credit card donations canceled by donor or on behalf of donor
    • Closed - Used for recurring credit card donations that have ended
  • Nomination Dispositions:
    • Approved - Nomination has gone through all stages of approval
    • External - Nomination is awaiting organization input before it can be approved
    • Internal - N/A
    • Mapped - Nomination has been mapped to an existing organization record; nomination is a duplicate
    • Pending - Nomination is awaiting org vetting and/or client-admin approval
    • Rejected - Nomination is outside guidelines and has been rejected
  • Dates
    • Gift Start/End Date
      • For matching gifts: the day that the gift was given by the donor to the organization
      • For volunteer hours: the start and end date of the span of hours logged
    • Creation Date
      • The date that the gift or hours were entered into the CyberGrants system by the donor
    • Confirmation Date
      • The date that the organization confirmed the gift or hours 
  • Portal Page
    • Different pages within the grants management/employee facing site. You can create a portal page for each program the employees can access (grant programs often use one combined page).
  • Portlets
    • What make up a Portal page? They are the different containers within the page that allow the employee to search for an organization, host a client image, provide matching history, or display information.
  • Teaser - a small square image usually found on the Home page, but could be found on other portal pages.
  • Hero - large, horizontal image found on most portal pages.

 

 

 

 

 

 

 

 

 


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