CGDS - Invoice Alerts & Timing
- When viewing the CGDS payout schedule, invoices will be released on the dates listed in the schedule which can be located here
Invoice Notifications
- An email notification will be sent advising you that the invoices are available for download along with a link bringing you directly to the Funding Invoice Console
- Reminder emails will be sent after 7 days, 14 days, and then every 30 days thereafter until the invoice has been fully funded
- Although there is not a deadline to fund the invoices, we want to ensure that your contributions are being sent to the organizations promptly
Best Practices for Funding Invoices
DO's
- Fund via ACH/Wire/EFT
- Include Funding Invoice ID with the transmission of funds
- Transmit funds into DAF/MAA separately
- Fund the entirety of the invoice to ensure organizations are paid promptly
DON'Ts
- Do not send funds via check
- Do not send the DAF/MAA funds within the same transmission
- TIP: They are two separate bank accounts and must be treated as two separate transactions
- Do not fund multiple invoices within one transmission (even if they are for the same bank account)
- TIP: This will cause an error within our system and requires manual intervention to correct, thus causing a delay in your payout
What to Expect After You Fund
Completing all of the DO's
- 9am EST the day after the deposit hits the bank account
- The status of the invoice on the console will update to Pending Disbursement
- You will receive a deposit confirmation email
- 7-9pm EST the day after the deposit hits the bank account
- We transmit a file to the bank after the invoice is fully funded containing all of the check and ACH payments to organizations
- You will receive a final funding confirmation email letting you know that payments have been send to the organizations
Completing some of the DONT's
- 1-2 business days after the deposit hits the bank account
- We will manually record the deposit against the invoice
- Send deposit confirmation email
- 1-2 business days after the deposit hits the bank account between 7-9pm EST
- We transmit a file to the bank after the invoice is fully funded containing all of the check and ACH payments to organizations
- You will receive a final funding confirmation email letting you know that payments have been send to the organizations
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