Salesforce

How do I assign a donor role?

« Go Back
Information
How do I assign a donor role?
How-do-I-assign-a-donor-role
Details

Administrators can assign donor roles directly from a donor's record using the Modify/Search Donors tool in the Admin tab. Assigning a role gives the donor specific access based on the role’s configured permissions. 

Follow these steps to assign a donor role: 

Step 1: Navigate to the donor search screen 

Enter the Bonterra CyberGrants production environment and select the Admin tab. Then, choose User Management > Donors > Modify/Search Donors.

  

Step 2: Search for the donor 

Use the search field to locate the donor by entering the: 

  • Donor’s name
  • Donor ID
  • Donor’s email address 

You can also filter your search by: 

  • City
  • State
  • Country
  • Employee Type
  • Company
  • Donor Role 

Click Search to view results. 

 

Step 3: Open the donor record 

From the search results, click the donor’s name to open their full record. 

Step 4: Assign the donor role 

Scroll to the Donor Role field and use the dropdown menu to select the appropriate role. 

 

Step 5: Save your changes 

Scroll to the bottom of the record and click Save.


Powered by