Implementing the Event Sign-Up Bulk Upload Extension requires structured planning, collaborative definition of functional requirements, and adherence to CyberGrants' standardized methodology. This ensures that the extension functions as intended and integrates seamlessly into your giving program environment.
The following steps will guide you through the implementation process for this extension, from initial planning through post-implementation management.
Pre-Implementation Planning
Step 1: Define Your Upload Requirements
- Decide if shift-specific sign-ups will be used.
- Determine if Friends and Family sign-ups will be allowed.
- Identify the custom fields (if any) that should be included in the upload file template.
Step 2: Identify Internal Stakeholders
- Assign a project lead or program administrator responsible for implementation oversight.
- Establish who will be on the upload error report distribution list.
Step 3: Plan for Testing and Governance
- Allocate time and resources for comprehensive User Acceptance Testing (UAT).
- Engage relevant teams early to discuss extension management, sign-off responsibilities, and long-term governance.
Step 4: Understand Technical Constraints
- Confirm that the nightly processing model meets program needs.
- Review file naming, format, and column structure requirements with your team.
Implementation Process
Step 5: Collaborate with CyberGrants
- Work closely with your assigned Business Analyst to finalize functional requirements.
- Participate in planning sessions to confirm the desired configuration and expected outcomes.
Step 6: Configure the Upload Portlet
- Provision a new donor-facing webpage for the 'upload portlet'.
- Customize instruction text for the file upload section, if needed.
- Confirm placement of the 'Upload' button.
Step 7: Validate the Upload Template
- Use the provided .TXT template and populate it with sample data.
- Review the fields for accuracy and confirm format adherence.
Step 8: Conduct User Acceptance Testing (UAT)
- Submit test files to validate the logic, Friends and Family processing, disposition handling, and error reporting.
- Document and resolve any discrepancies prior to sign-off.
Step 9: Approve for Production
- Provide final UAT sign-off before the extension is deployed to production.
- Ensure no functionality will be moved without formal approval.
Post-Implementation Management
Step 10: Monitor File Upload Activity
- Encourage donors to monitor the Upload History Table for confirmation and troubleshooting.
- Regularly review uploaded files for trends in validation errors.
Step 11: Review Error Reports
- Check the email distribution list for Upload Error Reports.
- Address recurring errors by educating donors on formatting and file requirements.
Step 12: Plan for Change Requests
Step 13: Maintain Extension Governance
- Limit changes to one per calendar year within the scope of the purchased extension.
- Document all changes and coordinate with your CyberGrants contact to stay within the support agreement.
By following these steps and maintaining an active role throughout the implementation lifecycle, your organization can ensure a successful rollout of the Event Sign-Up Bulk Upload Extension and maximize its operational benefits.
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