CGDS Credit Memos Overview
Funds cannot be returned to the client once they have been transferred to a CyberGrants Disbursement Solution (CGDS) bank account for disbursal. Instead, Credit Memos are issued for and automatically applied to future employee donations, company matches, and grant payments.
- Credit Memos are visible to authorized administrators via the Credit Memo Console on the CyberGrants Admin tab.
CGDS Credit Memos will be provided for the following reasons:
Credit Memo Reason
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Example/Description
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Client funded the incorrect account
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Funds required for the SPV were sent to the DAF instead
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Client overfunded the correct account
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The invoice required $10,000 and was sent $15,000 instead
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Gifts/payments pulled from the batch after funding has occurred
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A request is made to remove a particular gift or payment after it has been funded and before it’s disbursed.
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To learn more about CyberGrants-issued Credit Memos, view the articles below.
Back to Credit Memos
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