Understanding Configuration and Workflows in CyberGrants for Medical Affairs

Setting up Medical Affairs workflows in CyberGrants 

Bonterra’s CyberGrants platform gives Medical Affairs teams a flexible foundation for configuring key workflows across Expanded Access, Managed Access, Medical Education, and Research programs. Teams can tailor proposal types, approval paths, and communications to fit regulatory and operational needs. 

Key configuration features:

• Customize fields like therapeutic area, product, and request region.
• Assign reviewers by role, geography, or program using dynamic logic.
• Add clear status labels like “Pending Compliance Review” or “Medical Review Complete.”
• Configure required documents and eSignature routing.
• Use unique email templates per proposal type to maintain accurate and consistent communication.
• Configure due dates and committee dates to manage review timelines. Click here for detailed guidance on configuring request-level dates.

This article provides a high-level starting point. More guidance and resources will follow, tailored to how Medical Affairs teams work and evolve.