This article provides answers to common questions and troubleshooting steps for the Geographic Areas Served standard field, available for Grant Requests.
Frequently Asked Questions
Can I add more than one Geographic Areas Served field to a proposal type?
No. Only one instance can be added per proposal type.
Do amounts need to total the Request Amount?
No. Amount entries are independent and do not need to add up to the Request Amount.
Can grantseekers enter partial address information?
Yes. Administrators choose which address fields are required.
Can I use this field in other modules, such as Impact Reports or Employee Giving?
No. It is currently supported only for Grant Requests.
Are international addresses supported?
Yes. Fields such as Province, Country, Amount (Local Currency), and Amount Currency Code support international entries.
Can administrators edit submitted entries?
Yes. Administrators can edit, add, or delete entries from the internal request record.
How does reporting handle multiple entries?
Each entry appears as its own row in Ad Hoc Reports and Insights.
Troubleshooting
The field does not appear in the proposal type.
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- The field is created under Request Fields
- It is marked Active
- You are modifying the correct proposal type
The Geographic Areas Served Configuration tab is missing.
This appears only after the field is added to at least one section in the proposal type.
Grantseekers cannot submit due to required fields.
Review required settings both globally and within the proposal-type configuration.
Address entries appear cut off in internal review.
Column widths may limit display. Open the entry to view full details.
Data is not appearing in Ad Hoc Reports or Insights.
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- The request has been submitted
- The field was active when the request was completed
- Geographic fields were selected in the report
